FastComet is a leading web hosting service with a strong reputation for providing fast and efficient hosting. Armed with criticism from brilliant users, we evaluated FastComet for several months to see if its features and functionalities are under closer scrutiny.
FastComet offers easy-to-use features and support along with affordable prices and extensive server-side advantages to create a superior hosting experience. The company also held a very high place in terms of reliable and very fast loading times. With consistent speeds and a wide variety of developer tools, FastComet is a great hosting option to create your website.
Pros and cons
- Renew your plans at the exact same price you bought them.
- Keep your website safe with the powerful FastComet security suite.
- Get expert help by phone, live chat or ticketing, 24/7/365.
- Choose from several data centers to maintain your local server and speed up loading times.
- Allow employees to connect with customers thanks to unlimited email accounts, email calendar, and generous email fees.
- Run your website from your phone thanks to cPanel for FastComet mobile devices.
- Fully customize your backend with the vast catalog of FastComet development tools.
- Increase customer satisfaction and commitment to industry-leading load times.
- Monthly plans are more expensive than some competitors due to their $19.95 setup fee.
- The basic plans come with limited SSD storage space.
- Although the response time of the live chat is fast, the resolution times could be large.
Prices and Payment Methods
In recent years, FastComet has dramatically cut prices to maintain competitiveness as the industry has become more affordable. As a result, the company’s hosting services are now within the industry average, although not the cheapest available. Shared hosting plans start with StartSmart at $ 2.95 per month, and come with a single website, free domain registration for life, and 15 GB SSD storage.
This plan also allows you to choose between several data centers to minimize the distance between servers and the public to increase loading times. You can also find basic StartSmart custom plans for WordPress, Joomla, OpenCart, and SocialEngine Hosting plans, all starting at $2.95 per month as well.
For users with heavier traffic and more specialized needs, FastComet offers cloud VPS hosting and dedicated servers. The FastComet cloud and dedicated solutions are at the most expensive end of the affordable. VPS cloud hosting starts at $59.95 and includes ample disk space and bandwidth, as well as free web and CSF Firewall. Dedicated servers start at $139 per month and provide 160 GB of unlimited SSD storage and hosted websites.
One thing we especially liked about FastComet was its transparency: there are no hand fees. The renovations are still the same price as when you bought the plan, you receive a free domain forever, and there is a generous 45-day payment guarantee.
Easy to use
We found that interacting with the FastComet interface is as simple as the company’s marketing team implies. In particular, we enjoy the ability to manage our hosting plans directly on the mobile thanks to cPanel. We were also glad to see the ability to implement several coding languages, as well as the ease of creating new instances of MySQL. If web development or applications are managed by teams, you can optimize your work with free version control of Git.
While the hosting company’s versatile developer toolkit is particularly attractive, FastComet is also extremely welcoming to newcomers. In addition to the drag-and-drop website builder and the installation of the 1-click Softaculous application, FastComet manages backend functions such as daily backups, free website configurations and even the recovery of hacked websites. All the mentioned features are supported by an expert support team and a rich library of tutorials that help smooth out any irregularities you may encounter along the way.
Charging Times and Reliability
FastComet promises a solid 99.8% uptime, slightly lower than the 99.9% industry-standard warranty. However, after months of testing, we discovered that FastComet exceeds its warranty, averaging 99.98% uptime with very few service interruptions.
The FastComet website has average speeds of 395ms, allegedly beating leading competitors such as Hostgator and GoDaddy. We are glad to see that our tests showed results similar to FastComet’s own speed evaluation, with average loading times of 405ms. As the company points out on its website, Google recently began including site speed in its search ranking algorithms, and FastComet’s almost instantaneous loading times set its website for search engine success.
The large number of features offered with FastComet is impressive. The wide range of open source and proprietary features of the company can empower users regardless of their level of familiarity with websites and hosting. Beginners have access to a free drag-and-drop web builder, 1-click Softaculous installer for more than 150 applications, unlimited email accounts and a free domain transfer to help your website take off. Daily and weekly backups facilitate the restoration of previous versions of the website in case the user’s cPanel adventures go wrong.
We were equally happy with the variety of features for developers to play with. In addition to the fairly standard versions of PHP to choose from, unlimited FTP accounts and Cron Jobs, advanced users can activate automatic application updates and use pre-installed GIT for optimal collaboration. Finally, all users benefit from one of the richest security packages we have found in our reviews. All plans come with a network and web application firewall, BitNinja server security, malware removal and many more tools to keep your account secure.
One area that we find where FastComet can improve is that basic plans are somewhat limited when it comes to SSD storage. Still, FastComet’s feature-rich plans can be the catalyst for creating websites of outstanding caliber.
We found out that FastComet’s customer support team offers when it comes to response and resolution times. Although the service offers free phone, tickets and lives chat support, the latter is attended by friendly team members but not always technology experts, making live chat less an effective support option. The FastComet website states that according to an internal survey of 10,000 customers, they are able to solve 93% of all reported problems in less than 10 minutes. Except for several more complex problems, it was largely the amount of time it took to solve the problems we presented.
In addition to its expert support team, FastComet’s virtual treasure of online videos provides clear instructions to help beginners and experts solve problems on their own or prevent them from arising in the first place.
It is one thing to launch features to users, it is another thing to offer abundant features within a very maintained and intuitive framework. FastComet belongs firmly in the latter category, providing truly exceptional products to users of all levels of competition. Features such as the drag-and-drop site builder and the 1-click Softaculous app quotas make it easy for even the most clueless users to set up your site, while FastComet handles website transfers, daily backups and weekly, and provides a heavy-duty safety net for a soft landing.
At the same time, advanced users like us are also given real treatment with a wide range of development tools and functionalities to test and explore. The freedom to choose between different versions of PHP preinstalled GIT and unlimited MySQL databases are just some of the highlights of the FastComet feature line. Overall, we enjoyed how easy it was to do things with FastComet within budget and would definitely recommend the service.